Virtual Assistant - Nurse
Full Time
The Virtual Assistant - Nurse will provide administrative and clinical support to healthcare providers, clinics, or medical organizations from a remote location. The role requires strong communication skills, medical knowledge, and proficiency in using healthcare software. The nurse will manage patient communication, appointments, and medical records, and provide non-direct clinical advice under the supervision of healthcare professionals.
About Us
Dextra Outsourcing Solutions is a remote-first company that connects talented professionals with global businesses in the healthcare and support industries.
We’re built on the belief that people are the heart of every successful partnership. Our goal is to provide meaningful remote opportunities for skilled professionals while helping clients grow through reliable, high-quality virtual support.
At Dextra, you’ll join a team that values collaboration, adaptability, and excellence — empowering you to build your career while making a real impact.
Key Responsibilities:
Patient Interaction:
- Answer patient queries via phone, email, or chat.
- Schedule and confirm patient appointments, follow-ups, and reminders.
- Provide non-direct patient education, such as post-op care instructions or chronic disease management tips.
- Triage patient calls and escalate medical concerns to healthcare providers when necessary.
Medical Record Management:
- Maintain accurate and up-to-date patient medical records in compliance with HIPAA and other data privacy laws.
- Assist with medical coding, billing, and insurance claims as needed.
Administrative Support:
- Handle electronic prescription refills and prior authorizations under supervision.
- Assist healthcare providers with documentation during virtual consultations (e.g., updating EHR).
- Prepare patient reports, medical summaries, and documentation for healthcare providers.
Telemedicine Support:
- Assist in setting up virtual consultations between patients and healthcare providers.
- Provide technical support to patients for telehealth platforms.
Clinical Support (Remote):
- Provide basic health advice, guidance on medication adherence, and chronic disease management under strict protocols.
- Monitor remote patient management systems (RPM) and report any concerning trends in patient health to the provider.
Qualifications:
- Must be a Registered Nurse (RN)
- Minimum of 2 years of clinical nursing experience.
- Experience in telehealth, medical administration, or virtual nursing roles is a plus.
- Strong knowledge of medical terminology, patient care protocols, and healthcare technology.
- Proficiency in Electronic Health Records (EHR) systems, medical coding, and telehealth platforms.
Skills:
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy in handling patient data.
- Ability to multitask and work in a fast-paced virtual environment.
- Familiarity with healthcare software tools such as EHR systems, scheduling software, and patient management platforms.
- Compassionate, patient-centered care approach.
Work Environment:
- Remote work from home or any location with a stable internet connection.
- Flexible hours depending on the needs of the client.
Benefits:
- 10 PTO time off, earned on an accrual basis
- Total of 7 Federal Holiday offs on top of PTOs - double pay if you will work on those days
- Birthday leave with regular pay
Work Environment
• Remote work from home or any location with a stable internet connection.
• Flexible hours depending on the needs of the client.
Ready to join the team?
Apply Now